terms of service

These Terms of Service (“Terms”) govern your access to and use of klyo’s website (tryklyo.io) and mobile application (collectively, the “Service”), provided by klyo (“we,” “us”).

By installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

You must be at least 13 years old to use the Service. If you are between 13 and 18, you must have permission from a parent or legal guardian. By using the Service, you represent that you meet these requirements.

You are responsible for keeping your login credentials confidential and for all activity on your account. Notify us immediately at info@tryklyo.io if you suspect unauthorised access.

klyo offers a free tier with limited features and a paid Pro subscription with full features. Subscription pricing is shown in-app at the point of purchase.

Subscriptions are processed by Apple App Store (iOS) or Google Play Store (Android). All billing, renewals, and refunds are handled under those platforms’ standard policies - we do not independently process payments or issue refunds.

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Cancellation is managed inside your Apple ID or Google Play subscription settings, not inside klyo.

We may change prices at any time, but never retroactively for existing subscribers within their current paid period.

You agree NOT to:

• Reverse-engineer, decompile, or extract our source code;
• Scrape, mirror, or otherwise mass-extract content from the Service;
• Upload illegal, harmful, or copyright-infringing content (including meal photos that contain other people’s faces without their consent);
• Use the Service to harass, harm, or impersonate another person;
• Attempt to bypass payment, abuse the free trial, or share paid accounts.

We reserve the right to terminate accounts that violate these conditions, without refund.

The Service - including its design, logos, source code, AI-coach responses, meal library, and copy - is the exclusive property of klyo and is protected by intellectual property law. You may not copy, modify, or redistribute any part of the Service without written permission.

You retain ownership of the meal photos and notes you upload. By uploading, you grant us a limited licence to process them solely to provide the Service to you. We do not use your content to train third-party AI models.

Parts of the Service (calorie estimates, meal suggestions, coach replies) are generated by AI models. These outputs are approximations - typically within ±15% of true values for calories. You should treat them as guidance, not as exact measurements.

For sensitive populations (diabetics, athletes following strict weight-class diets, those with eating disorders), do not rely on the Service’s outputs without professional supervision.

You may stop using the Service at any time. You can delete your account inside the app or by emailing info@tryklyo.io.

We may suspend or terminate your account if you breach these Terms or if we cease operating the Service. Where we cease operating, we will provide reasonable advance notice by email.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, klyo disclaims all warranties - express or implied - including fitness for a particular purpose, accuracy of calorie estimates, or uninterrupted service.

In no event will klyo, its officers, or employees be liable for indirect, incidental, special, or consequential damages arising from your use of the Service. Total cumulative liability for any claim will not exceed the amount you paid us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability; in those jurisdictions, the exclusions apply to the maximum extent permitted by law.

You agree to indemnify and hold klyo harmless from any claim arising from your breach of these Terms or your misuse of the Service.

These Terms are governed by the laws of Israel, without regard to its conflict-of-laws principles. Any dispute will be heard exclusively by the competent courts of Tel Aviv-Yafo, Israel - except where applicable consumer-protection law in your country of residence grants you the right to file claims locally.

We may update these Terms from time to time. When we do, we will update the “last updated” date above and, for material changes, notify you by email or in-app banner at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.